We are currently experiencing delays in processing Paypal payments in many currencies.
The reason for this is an ongoing problem with Paypal not properly processing bank transfers from Cint. In turn this has led to a lack of funds held in various currencies and therefore we have a backlog of overdue payments.
We are very sorry for the inconvenience this has caused and are working hard to fix the problem as soon as possible.
An investigation with Paypal is currently ongoing but it is taking longer than we would like and we are aware that some members have been waiting a long time to get their rewards.
Therefore, we have returned the points for all pending Paypal transactions back to your account so you can choose another payment method if you prefer. We have also temporarily disabled the option to choose Paypal as a reward option.
If there are no alternatives for you to choose from or you prefer to wait for Paypal to be fixed please rest assured that you will be able to choose Paypal again as soon as we have fixed this issue.