Did you see an error message at the end of your survey?

Did you recently complete a survey but hit an error page at the end of the survey informing you to contact the Cint member support like in the pictures provided below? 

Upon review and confirmation of the completion, the reward will be added to your panel account. Please be aware that it can take up to 4 weeks until the project is set to close. 

Feel free to reach out to us after the 4 weeks have passed to confirm the status of the reward. In order for us to help as efficiently as possible, please make sure you save the original survey link, the panel name and any details about the survey length, subject matter, and reward.

Please note: If you did not receive an original survey invite link please include the Respondent GUID information that was shown on the error page you received. If you do not have the Respondent GUID information please provide us with the date and approximate time (including time zone) of the survey along with the additional details outlined above.